V-Track™ ("us", "we", or "our") manages the V-Track Client Agent ("App") for Android. This page informs you of our policies regarding the collection, use and disclosure of Private Information we receive from users of the App.

​​

​Information Collection And Use

We collect the following types of information when you use the App:

​

Personal Information

• Account details such as name, email address, and phone number.

• User credentials for login and authentication.

​

Device Information

• Device model, operating system, and app version.

• Unique device identifiers.

​

Location Information

• Real-time location data to track assets and provide location-based features. Location access is only active while the app is in use, unless you grant background access.

​

Usage Information

• App usage statistics, crash reports, and performance metrics.

​​

How We Use Your Information

We use the collected information to:

• Provide, operate, and improve the App.

• Enable real-time asset tracking and notifications.

• Enhance user experience through app performance analysis.

• Ensure account security and fraud prevention.

• Communicate updates, service notifications, and support.

​

How We Share Your Information

We do not sell or rent your personal information. However, we may share information with:

• Service Providers: Third-party vendors for app hosting, analytics, and customer support.

• Legal Obligations: Authorities, if required by law, court order, or to protect our rights.

• Business Transfers: In case of a merger, acquisition, or sale of assets.

​

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security audits.

​

Data Retention

We retain your information as long as necessary for app functionality, legal obligations, dispute resolution, and policy enforcement. Once data is no longer needed, we securely delete it.

​

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.

• Withdraw consent for location tracking or other optional features.

• Opt-out of non-essential communications.

​

To exercise these rights, please contact us at support@vtrack.io.

​

Third-Party Links and Services

Our App may include links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

​

Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect information from minors.

​

International Data Transfers

If you use our services outside your country, your information may be transferred to and processed in countries with different data protection laws.

​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the effective date and, if necessary, through in-app notifications.

​

Contact Us

If you have any questions about this Privacy Policy, please contact us.