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Five Mobile Device Management (MDM) Challenges IT Managers Face

V-Track



Resistance to change is a common challenge, particularly in the rapidly evolving digital landscape, where new software, applications, and AI-driven tools continuously emerge. Understandably, scepticism may arise when implementing a Mobile Device Management (MDM) solution. However, embracing new technologies is not just an option – it is a strategic necessity for IT leaders seeking to enhance security, efficiency, and operational agility.


"As IT administrators, we must proactively address mobile security risks, manage diverse device environments, and enforce compliance standards. The challenge isn't merely about securing devices – it's about finding the right balance between security and productivity. The solution lies in a well-defined MDM strategy, the appropriate technology stack, and transparent communication with employees. Are you equipped to navigate these challenges?" – Gareth David, Chief Architect behind V-Track MDM


Here’s a breakdown of the biggest challenges IT Managers face when managing mobile devices:


1. Security

  • Cyber Threats – Mobile devices are prime targets for staff installing mobile applications that collect various levels of potentially sensitive data which enables phishing attacks, malware, and unauthorised access, making endpoint security a top priority.

  • Device Tracking and Monitoring – Ensuring compliance with privacy regulations while maintaining effective tracking and activity oversight.

  • Protecting Sensitive Data – IT managers must safeguard sensitive corporate and client information from being compromised.


2. Remote Employees

  • Securing Mobile Access – IT managers must implement industry recommended authentication protocols, endpoint protection, and secure access policies to protect remote employees.

  • Network Reliability Issues – Employees working from home, or public networks add additional risks that require restrictions and consistent policy enforcements.


3. Employee Privacy Concerns

  • Balancing Security with Productivity – IT managers must strike a balance between enforcing industry recommended security policies and ensuring that employees can work efficiently without compromising security requirements.

  • Privacy and Data Separation – Employees are using their personally-owned (or Bring-Your-Own) devices, having dual-profile setups can help separate work and personal data, addressing employee privacy and surveillance concerns.


4. IT Policies and Procedures

  • Employees Using Unapproved Apps & Services – IT Managers must actively monitor and proactively prevent using unauthorised software and services that could compromise company security.

  • Devices on Corporate Networks – Ensuring all devices that require access to corporate networks and sensitive data are registered or authorised to prevent unauthorised network and sensitive data access to ensure security is not compromised is key to protecting valuable company information.


5. Deployment and Integration

  • Integrating Mobile Devices with Existing Infrastructure – IT Managers must ensure that devices seamlessly integrate with endpoint security policies, network authentication and authorisation requirements, and other required cloud platforms or services.

  • Scaling for Growth – Ensuring IT solutions seamlessly accommodate business expansion, supporting an increasing workforce while maintaining optimal performance and security.


Final Thoughts on How V-Track Can Help IT Managers Overcome MDM Challenges


As mobile device usage continues to surge in the workplace, IT managers must adopt a proactive strategy to ensure security, streamline device management, and enforce compliance effectively.


This is where V-Track’s comprehensive MDM solution empowers IT Managers:


  • Device Management – Remotely configure, monitor, and manage company devices or personal devices that require access to company apps and services from a single platform. Utilise data-driven insights for proactive issue resolution.

  • Enhanced Security – Enforce security policies on devices that protect company and client data and enable the ability to remotely lock (lost or stolen) and wipe devices or company data to prevent data breaches.

  • IT Asset Visibility and Tracking – Track real-time location and usage of company-owned devices - maintaining an up-to-date inventory and reducing losses and theft.


    In today's digital landscape, as an IT Manger, securing mobile usage is more crucial than ever for IT managers. With V-Track MDM, you gain the essential tools and strategies to proactively address these challenges.


Call us today to discuss your MDM challenges, our team is ready to assist and answer all your questions: 010 020 4767


 

 

 

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